I want Results!

Right… we all do.

But what we don’t really think about is HOW we communicate what results mean to us.

When we just assume that the other person “knows what we mean” we are setting ourselves up to be disappointed.

For example, if I said to a painter, I want my living room painted a nice shade of green… is it possible that the painter may have a different picture in his mind as to the exact shade or variation of green that I wanted on my walls?

In our day to day conversations with people… if you stop and really listen to how people talk, clean, crisp communication with a clear understanding rarely happens.

If you are in business, and part of your job is to convey to buyers and sellers, or clients and customers, why they should buy from you and your company…. and you assume that they already know what you offer… is it possible that they may not know specifically what you can do for them?

Without properly sharing what benefits your products and services offer them… and how those advantages relieve the pain of the problem they want fixed… and deliver to them better results… can you see how you may find yourself at a disadvantage if they also talked with a competitor who did a better job of asking questions and finding out what end results these same buy/customers were looking to achieve?

So to consistently enjoy better communication and ultimately get better results, always pay attention to your words and how they land with people.

Sometimes, all you need to do is watch the facial expressions on the people you are talking with. What do their facial movements and expressions tell you?

If they roll their eyes, does that mean they may not like what they just heard? If they break eye contact with you, could they be thinking about what you just said and what that means to them? If they lean back, could they be creating space between you and your ideas?

Don’t just talk at people, listen with your eyes and ears to see if they understand and agree with what you just said. Do they look confused or engaged?

People broadcast what they think and feel all the time.

For today, make it a point to observe your communication style. What you find may be eye-opening.

Do you every time accurately articulate what you expect from them, and what they can expect from you?

Sloppy communication brings about less than satisfying results.

Good communication is the foundation for a trust relationship. If they don’t trust you, they won’t want to work with you.

How well you communicate directly determines the results you enjoy!

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